COFFEE CLUB, HISTORY & UNLIMITED REWINDS
When Coffee Club, History, and Unlimited Rewinds were launched on Coffee Meets Bagel, I took on the challenge of introducing the new features in as few—yet fun—words as possible.
CX/TECHNICAL WRITING
Working with the CX team, I helped write, revise, and optimize their help desk articles such as this and this (not to mention their Community Guidelines), as well as their CX emails. My goal was to ensure all content aligned with the brand voice and were easily searchable for a helpful user experience.